Effective Date: 7th August 2024

Welcome to M/S SIMRIX SURGICAL CO.

These Terms and Conditions (“Terms”) govern your use of our website www.simrix.com and the purchase of products and services from us. By accessing or using our Site, you agree to these Terms.

  1. Definitions
  • “Products” refers to the goods and items offered for sale on our Site.
  • “Services” refers to any services provided by SIMRIX including customer support.
  • “Customer” or “You” refers to individuals who access or use our Site or make purchases.
  1. Products and Services
  • Descriptions and Pricing: We strive to ensure that our product descriptions and pricing are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and update information accordingly.
  • Availability: Products are subject to availability. We may limit the quantity of products you can purchase.
  1. Orders and Payments
  • Order Process: To place an order, follow the instructions on our Site. After placing an order, you will receive a confirmation email.
  • Payment Methods: We accept the following payment methods: e.g., credit/debit cards, PayPal, Wire Transfers.
  • Pricing: All prices are listed in US$ and exclude applicable taxes and shipping costs.
  1. Shipping and Delivery
  • Shipping Policies: We offer shipping fast express shipping e.g DHL, FedEx, TNT. Shipping costs and delivery times vary based on the shipping method selected and your location.
  • Delivery Issues: We are not responsible for delays caused by the carrier or issues related to the delivery address provided.
  1. Returns and Refunds
  • Return Policy: You may return Products within 30 days of receipt. Products must be in their original condition and packaging.
  • Refund Process: Once we receive the returned item, we will process the refund to the original payment method. Refunds may take 7 days to appear on your account.
  1. Account Management
  • Account Creation: To create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Security: Notify us immediately if you suspect any unauthorized use of your account.
  1. Intellectual Property
  • Ownership: All content on the Site, including text, images, and logos, is the property of SIMRIX or its licensors. Unauthorized use is prohibited.
  • Usage Restrictions: You may not reproduce, distribute, or modify any content from the Site without our prior written consent.
  1. User Responsibilities
  • Compliance: You agree to comply with all applicable laws and regulations while using our Site.
  • Prohibited Activities: You must not engage in any fraudulent, abusive, or illegal activities on our Site. This includes, but is not limited to, spamming, hacking, or attempting to interfere with the operation of the Site.
  1. Limitation of Liability
  • Disclaimer: Our Site and Products are provided “as is” without warranties of any kind, either express or implied. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or Products.
  • Indemnity: You agree to indemnify and hold harmless SIMRIX from any claims, losses, or damages resulting from your use of the Site or violation of these Terms.

Thank you for shopping with us!